Question 1

How is pricing set — flat rate, per square foot, or auction?

Accepted Answer

Pricing is per-surface band, not per square foot only and never auctioned. Each of the nine catalog surfaces (HOAs, apartments, parking lots, restaurant chains, retail centers, industrial sites, fleet wash, driveways, siding) carries its own commercial band, plus the three residential-adjacent surfaces (roofs, decks, fences). Site-driven quotes land within one business day and the price reflects scope, surface, access, and cycle. See the per-tier contractor payout bands on /pricing, then route the lot through /quote.

Question 2

How often should a commercial property be pressure washed?

Accepted Answer

Most commercial accounts run a quarterly cycle on the high-touch surfaces (storefronts, dumpster pads, breezeways) and a semi-annual cycle on the long-tail surfaces (parking decks, siding elevations). Restaurant retainers run monthly; parking-lot oil-stain cycles run quarterly with a post-storm top-up window. The crew picks the cadence at quote time — the brief is the surface mix and the lot traffic, not a fixed calendar — and locks it into a recurring plan so the cycle runs on schedule. Get the cadence for your lot on /quote.

Question 3

Can a crew still wash in rain, freezing temps, or during a post-storm backlog?

Accepted Answer

A wash needs a window with surface temps above freezing and no active precipitation on the substrate at the time of treatment. Light drizzle outside the wash window is fine; sub-freezing or forecasted lightning pushes the cycle. Post-storm backlogs run through the same intake — Washweave-owned crews absorb the four HQ markets (Charlotte, Raleigh, Atlanta, Nashville) first, then the eight partner metros route through the same onboarding. The post-storm top-up cadence belongs in /quote, not as an emergency line item.

Question 4

Which surfaces do Washweave crews actually cover?

Accepted Answer

The primary catalog covers nine commercial surfaces (HOAs, apartment complexes, parking-lot operators, restaurant chains, retail centers, industrial sites, fleet and equipment washing, driveways and entry walks, siding and cladding). The related catalog extends to three residential-adjacent surfaces (decks and patio structures, roof cleaning, fence lines). The right grade matters — pre-treat with a degreaser pass on oil-stained lots; soft-wash chemistry on siding, EIFS, asphalt shingle, tile, and metal roofs; hot-water recovery on food-grade interior surfaces. Route the lot on /quote.

Question 5

Are you insured, and can a property get a COI before the crew rolls?

Accepted Answer

Every Washweave-vetted contractor carries commercial general liability and workers’ comp at the limits each property type requires — multi-family portfolios typically ask for $1M / $2M, retail centers often request $2M / $4M with the property named as additional insured, and industrial / food-grade sites run higher. A standard COI is delivered to the property manager before the first cycle on the lot, and a project-specific COI can be issued on request at quote time. Confirm the limits for your lot on /quote.

Five questions property managers raise before booking direct service.

One answer per question, anchor-linkable for partners.

Objections cleared — route the lot.